If you or a covered family member are in a life-threatening situation, call 911 or go to the nearest hospital.
BlueCross BlueShield of Illinois:
PsycHealth, Care Management LLC is the exclusive provider of all Behavioral Healthcare services for our BCBSIL members.
PsycHealth is an NCQA accredited Managed Behavioral Healthcare Organization, which has provided mental health and substance abuse disorder services for twenty years. For more information or to access a directory of their contracted providers, please go to: www.psychealthltd.com.
To obtain services, Members may contact their Primary Care Physician (PCP) or they can self-refer by calling PsycHealth directly at (847) 864-4961.
PsycHealth Office Hours:
Monday - Friday
8:30am - 4:30pm
24-hour answering service is available for emergent situations
All non-emergent Behavioral Healthcare services (inpatient and outpatient) require pre-certification with your health plan. Your Primary Care Physician (PCP) may request pre-certification of services via the Availity portal. To find a Humana Behavioral Health practitioner or facility near you, please go to: Humana Behavioral Health Provider Lookup Tool.